We had a great experience at Dr. Woo, Dr. Debarardini’s office. A few years before our son had his braces put on, Dr. Woo provided a free consultation to inform us what our son would need. They followed up a year later to check in and have him come back for another free consultation. We knew that he would need braces for 24-30 months and the overall experience with the doctors and staff was great! Our son got his braces off in 24 months because he followed all of the ‘plan’ of what he needed to do. They offered an interest free payment plan, which billed us the difference between what our insurance covered and what is out of pocket – very convenient. Office is very clean and professional. The staff are very attentive and personable, remembering everyone’s name. Appointments were easy to make and change if necessary and they follow up with reminders. I rarely got voice mail when I called, but when I did, I received a call back fairly quickly. I highly recommend Petaluma Orthodontics!!
Petaluma Orthodontics has very friendly staff that care about the state of your teeth. The quality of service is remarkable, as is their ability to collaborate with other offices such as dentists or surgeons. Any complaints I have about my care are based not in Petaluma Orthodontics, but rather the frustratingly ancient technology required to treat dental alignment.
I spent so long going here. I first started going here in 2012 and only just now, today, have finished all the oral corrections in my mouth. I had to get braces on and I had a severely messed up underbite. They fixed it completely. I was looking at my face from beforehand and it was not a pretty sight, they managed to fix it tenfold. The staff is also amazing, they are all super nice and kind. They were always patient with me, and as a patient, I was a lot of work. I had a terrible gag-reflex that took me very long to work through, but they were kind and easy going, always trying to find workarounds and just make my experience there more pleasurable. Dr. Woo was always a friendly sight and a great doctor. He always knew what to do with my mouth, most of the time I just followed his instructions not knowing too much and it went perfectly. I had faith in him and he was great, fixed it all right up perfectly. It was an overall great experience over a crappy thing, needing to have braces, thanks to Dr. Woo and the Staff it was far from bad.
Everyone at Petaluma Orthodontics is top notch. Each person is excellent in their roles at the office. Appointments are on time. If you have a problem they will fit you in to get the help you need. The environment is friendly and clean. All involved made my experience at Petaluma Orthodontics go smoothly. And, now I have beautiful teeth! My sincerest gratitude to Dr. Woo and his team.
We had a great experience with Dr. Woo. Both my kids had braces. Each time we came for an office visit, the staff was very friendly, knew who we were before we checked in, and made sure we were able to get appointments around our school schedule. What made this experience extra special, is that my sons orthodontics were the result of his cleft palate. His case was very challenging as a lot of moving around was needed to align his teeth, if successful, he could potentially avoid jaw surgery down the road. Dr. Woo was successful in the alignment of his teeth and we are so incredibly grateful.